JRC Tellus · ESG data & assurance platform, a product of Joshua Rayan Communications (“JRC”, “we”, “us”).
Version 1.2 · Effective 19 August 2026
These Terms of Service (“Terms”) govern access to and use of the JRC Tellus platform (the “Platform”). There are two ways to get access:
By signing in, or by creating a self-serve account, you accept these Terms on behalf of yourself and the organisation that authorised your account.
These Terms, the Privacy Policy and the Data Processing Agreement (“DPA”) apply together with, and are supplemented by, the Commercial Agreement where one exists. In case of conflict, the order of precedence is: (1) the signed Commercial Agreement, where one exists; (2) the DPA, for data-protection matters; (3) these Terms; and (4) the Privacy Policy. For self-serve accounts, these Terms, the plan you selected, the Privacy Policy and the DPA form the entire agreement, and references to the Commercial Agreement in these Terms do not apply.
Accounts are issued to named individuals and must not be shared. You are responsible for keeping your credentials confidential and for activity under your account. Access is scoped by role (such as administrator, consultant, client administrator, client user, and assurance/auditor) and by assigned entities. You must not attempt to access data or functions outside your assigned scope. Notify us promptly of any suspected unauthorised use.
You agree not to: use the Platform unlawfully or in breach of these Terms; upload malicious, infringing or unlawful content; attempt to circumvent security, access controls or usage limits; interfere with or disrupt the Platform; reverse-engineer it except to the extent the law permits; or use it to build a competing product. Evidence uploads are validated, and certain file types or files containing active content may be rejected.
As between the parties, the Client owns its Client Data. The Client grants JRC the rights necessary to host, process and display that data to provide the Platform, as described in the Privacy Policy and the Data Processing Agreement. You are responsible for the accuracy, completeness and lawfulness of the data you enter. You represent that you have the right to upload any data and evidence you submit.
The Platform collects ESG data and performs calculations (including greenhouse-gas estimates using published emission factors) as a reporting aid. Outputs do not constitute an audit, an assurance opinion, legal, accounting or professional advice, or a guarantee of regulatory compliance. The Platform allows a Client to record third-party assurance details against a locked reporting year; recording those details does not itself constitute an assurance conclusion, which remains the responsibility of the named assurance provider.
For invited accounts, fees, payment terms and any service-level commitments are set out in the Commercial Agreement, and we may suspend access for non-payment or material breach in accordance with it. For self-serve accounts, section 7A applies. For all accounts: we aim to keep the Platform available but do not guarantee uninterrupted or error-free access, and we may carry out maintenance and may add, change or remove features.
Plans and prices. The current Self-Serve Plans, what each includes (which emission scopes, and how many companies), and their prices are published on the pricing page. The price shown when you subscribe applies for your current billing period. If we change prices, the new price applies from your next renewal, and we will tell your account administrator before it does. Prices exclude any tax that applies. There is no free trial; data entry switches on when your first payment clears.
Plan limits. Each plan's limits are enforced in the Platform itself: a plan that covers Scope 1 and 2 does not include Scope 3 entry, and a plan that includes a set number of companies charges the published per-company add-on for each additional company. The checkout shows what you will be charged before you pay.
Subscriptions. Starter and Group are subscriptions billed monthly or yearly in advance, and renew automatically until cancelled. You can cancel at any time from the billing portal in the app; your plan then runs to the end of the period you have paid for and does not renew. We do not refund partial billing periods, except where the law requires it.
One-time report. The one-time report is a single payment covering one company and one reporting year. Once your report has been generated, the account locks for new data entry; you keep access to view and download your data and report. A further reporting year is a new purchase.
Failed payments. If a payment fails, the account becomes read-only until payment is settled: your data stays visible and exportable, but new figures cannot be saved. If payment is not settled after our reminders, we may cancel the plan.
Payment processing. Payments are processed by Stripe. Your card details go to Stripe, not to us; we do not store card numbers.
After cancellation. A cancelled account becomes read-only: your data remains available to view and export, and you may ask us to delete it at any time (see the DPA and Privacy Policy).
The Platform, including its software, design, content and trademarks (including “JRC Tellus” and “JRC”), is owned by JRC or its licensors and is protected by law. Except for the limited right to use the Platform under these Terms, no rights are granted to you. The Platform may include third-party or open-source components, which are governed by their own licences.
Each party may receive confidential information of the other. Each party will protect the other’s confidential information and use it only to exercise its rights and perform its obligations under these Terms and the Commercial Agreement.
To the fullest extent permitted by law, the Platform is provided “as is” and “as available”, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Platform will meet every requirement or that calculations and factor data are free from error.
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential losses, or for loss of profit, revenue, data or goodwill. Each party’s total aggregate liability arising out of or related to the Platform is limited as set out in the Commercial Agreement, and in the absence of an express cap there, to the fees paid by the Client for the Platform in the twelve months before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law.
You will indemnify JRC against third-party claims arising from your unlawful use of the Platform or your breach of these Terms, except to the extent caused by JRC. Any indemnities in the Commercial Agreement prevail over this section.
These Terms apply while you have access to the Platform. Access may be suspended or terminated for breach of these Terms or, for invited accounts, in accordance with the Commercial Agreement. Self-serve accounts end as described in section 7A (cancellation, non-payment, or the one-time report lock). On termination, Client Data is handled as set out in the Data Processing Agreement (return or deletion).
We may update these Terms from time to time. We will post the updated version here, change the version and effective date above, and notify Client administrators of material changes. Continued use after an update constitutes acceptance.
These Terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction, subject to any dispute-resolution mechanism set out in the Commercial Agreement.
Joshua Rayan Communications (JRC), Malaysia, tom@jr.com.my.